Privacy Policy
Essell Energy Services Ltd
Effective Date: 10th February, 2025
1. Introduction
Welcome to Essell Energy Services Ltd. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services, website, and business operations. By using our services, you agree to the terms outlined in this policy.
2. Information We Collect
We collect various types of personal and non-personal information, including but not limited to:
- Personal Identifiable Information (PII): Name, email address, phone number, job title, company name, billing details, and other contact information.
- Business Information: Company registration details, business transactions, and service interactions.
- Financial Information: Payment details, invoices, and transaction history.
- Technical Information: IP addresses, browser type, device details, and cookies for website analytics.
- Employment Information: If you apply for a job with us, we collect CVs, employment history, and references.
- Communication Data: Any information shared through emails, customer support, or inquiries.
3. How We Collect Information
We collect information through various methods, including:
- Direct interactions (when you fill out forms, request services, or contact us).
- Automated tracking via cookies and analytics tools.
- Third-party sources, such as industry partners and publicly available databases.
4. How We Use Your Information
We use the collected data for various purposes, including:
- Providing and improving our energy services, including oil trading, power generation, and renewable energy solutions.
- Processing transactions and fulfilling contractual obligations.
- Communicating with clients regarding inquiries, support, and service updates.
- Enhancing our website functionality and user experience.
- Ensuring legal and regulatory compliance.
- Marketing, promotions, and informing customers about new services.
- Fraud detection, security monitoring, and risk management.
5. Data Sharing and Disclosure
We do not sell, rent, or share your personal data with third parties except in the following cases:
- Service Providers & Partners: We may share data with trusted vendors, consultants, and business partners who assist in service delivery.
- Legal Compliance: If required by law, regulatory authorities, or to protect the rights, safety, and property of our company and customers.
- Business Transfers: In the case of mergers, acquisitions, or asset sales, customer data may be transferred.
6. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. These include:
- Secure servers and firewalls
- Encryption of sensitive data
- Access control and authentication mechanisms
- Regular security audits and risk assessments
7. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, we securely delete or anonymize it.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access and Correction: Request access to the personal data we hold about you and request corrections if necessary.
- Data Portability: Obtain a copy of your data in a structured format.
- Objection and Restriction: Object to data processing or request limited processing in certain circumstances.
- Data Deletion: Request deletion of your personal data where applicable.
- Opt-out of Marketing: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at [Insert Contact Email].
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience. You can manage your cookie preferences through browser settings.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.
11. International Data Transfers
If we transfer personal data across borders, we ensure compliance with applicable data protection laws, including implementing necessary safeguards.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy regularly.
13. Contact Information
For questions, concerns, or requests related to this Privacy Policy, please contact us:
Essell Energy Services Ltd
Office One, 1 Coldbath Square, Farringdon, London(UK). EC1R 5HL
info@essell-group.com
(+44) 204 572 5540
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.